How to Enroll

InnovAge has a team of experts to help you enroll in PACE and, if you are eligible, Medicare and/or Medicaid. 

Throughout the enrollment process, InnovAge works closely with you and your caregiver to review your individual situation to determine if PACE might be the right fit for your needs and to finalize all paperwork. You will have the opportunity to tour your PACE center and meet the team of professionals who will partner with you to develop your personalized PACE care plan.

Step 1. Let's Talk
The first step is a conversation to review your needs and healthcare options. This includes checking your initial eligibility for the program so we can move forward with the assessment. 

Initial eligibility includes confirming you meet the basic requirements to join PACE: that you're 55 or older, live in a community that one of our PACE centers serves, and meet your state's nursing facility level of care. We'll also talk through your state's clinical requirements to join PACE and your individual situation, including any medical issues and the supports you need to stay safely in your home. (Read more about eligibility and costs.)

To start the conversation, take a brief self-assessment and one of our senior care team members will call or email you. Or, give us a call today at 844-211-6178 TTY:711.

Step 2. Health Assessment
If you meet basic eligibility requirements, our senior care experts will help gather your medical records from your current care providers. You will also have a comprehensive medical assessment by an InnovAge doctor, social worker, and other members of our care team, including a visit to your home. 
 
Step 3. Application
Once all the paperwork is gathered, InnovAge will submit your PACE application to the state in which you live for their review and final approval. If the state determines you don’t qualify for PACE, you’ll be notified and will have an opportunity to appeal.

Step 4. Enrollment 
If your PACE application is approved by your state, and your local PACE center is accepting new participants, you can enroll in InnovAge PACE on the first day of the next month.
 
Medicare and Medicaid
While most people enrolled in PACE qualify for - or have - Medicare and Medicaid - it is not a requirement. If you are already enrolled in one or both programs, InnovAge will work with you to transfer your benefits. If you qualify but aren't enrolled, our specialists will help you apply for either Medicare or Medicaid, or both.

Participants in PACE who have Medicare and Medicaid receive all the benefits provided by these programs as well as the additional benefits and services, determined by the IDT- all at no cost.* 

To learn more, and to talk with an InnovAge senior care expert, call us today take our brief self-assessment or call us today at 844-211-6178 TTY:711.

*If you live in or move to supportive housing (assisted living or nursing home), there is a co-pay to that facility. Also, some states require a share of cost fee if your income exceeds the Medicaid threshold. 

Page updated 9/8/23